Author Archives for Carolyn Hartmann

Glyndebourne’s lockdown lessons

June 23, 2022 12:44 pm Published by Comments Off on Glyndebourne’s lockdown lessons

In normal years, Glyndebourne delivers performances to some 150,000 people. With lockdown forcing the cancellation of its 2020 season, we asked its Director of Audience Development and Media how Glydebourne was pivoting its offer and what lockdown had taught the team about both their audiences and their organisation.


New Audiences Opera Australia

June 23, 2022 12:34 pm Published by Comments Off on New Audiences Opera Australia

Here's a superb blog by Georgia Rivers on how Opera Australia keeps the art sacrosanct while tailoring the experience to the audience.


Great audience engagement during the pandemic

June 23, 2022 11:59 am Published by Comments Off on Great audience engagement during the pandemic

While the pandemic has pushed us into a time of uncertainty, we've simultaneously witnessed outbreaks of creativity and resourcefulness from cultural organizations worldwide. Here are a few excellent examples from our clients that really struck a chord with us.


Five tips to get the most from your in-house evaluation

June 23, 2022 11:50 am Published by Comments Off on Five tips to get the most from your in-house evaluation

During the Pandemic, cultural organisations have been forced to do things differently, to rethink their relationships with their audiences and challenge their assumptions of what’s important to them. If your organisation is planning to evaluate your creative projects in-house, here are MHM's top tips to get the most out of your efforts.


Evaluating the Freelance Task Force

June 23, 2022 10:42 am Published by Comments Off on Evaluating the Freelance Task Force

In late 2020, MHM was asked to evaluate the success of the Freelance Task Force for Fuel Theatre in London. Using the testimonies of Task Force Members, non-members and sponsor organisations, we were able to show the clear successes of the Force and make strategic recommendations for its future iterations.


Insight: Donmar Warehouse

June 23, 2022 10:36 am Published by Comments Off on Insight: Donmar Warehouse

During the pandemic, The Donmar Warehouse experimented with new ways to continue telling their stories virtually. To support them, MHM was asked to evaluate these experiences from the audiences' perceptive. This research proved crucial for helping the Donmar brand adapt to the pandemic and support potential funding bids and programme planning.


Four reopening insights from Audience Atlas DC

June 23, 2022 10:25 am Published by Comments Off on Four reopening insights from Audience Atlas DC

MHM’s Washington DC Audience Atlas report, published in February 2021, focuses heavily on how the pandemic is affecting people’s cultural habits, motivations and future intentions. Read four actionable insights, download the report and watch our webinar.


Building audience focus into M+

June 22, 2022 7:03 pm Published by Comments Off on Building audience focus into M+

In 2021, MHM engaged with Hong Kong's M+ museum to help support their audience-focused journey and direction. Read here about the working relationship between M+ and MHM.


What audiences want on reopening

June 22, 2022 5:43 pm Published by Comments Off on What audiences want on reopening

Our research over the course of the pandemic has given us a clear understanding of what audiences want from cultural venues on reopening. Here you can read about our 5 most striking takeaways.