Field Team Leader
As Field Team Leader, Jack is responsible for the practical logistics of conducting research. He likes to get involved in every stage of Field Operations – from recruiting, training and managing a team of over 40 interviewers, transcribers and office-based casual staff and supporting them in the field, to maintaining mobile survey hardware and architecture, running and carefully monitoring our fieldwork projects.
Jack’s main priority is making MHM a caring, supportive, transparent and vibrant company for our remote interviewers to work for. He has a keen eye for detail, and maintains, updates and reforms field department processes and systems from the cultural to the technical, in line with the company's vision of long-term growth. Jack also serves as the field manager for projects at the Royal Academy, the National Portrait Gallery, BALTIC Mill in Gateshead, Tate Liverpool, Imperial War Museum North and in-venue research across three animal shelters for Battersea Dogs & Cats Home, advising on fieldwork operations for clients conducting their own interviews in the UK and abroad.
Prior to his current role, Jack worked for MHM on telephone recruitment for focus groups and as a face-to-face interviewer at venues in the North West. This ground floor experience means he is always ready to lean in with practical experience of data collection and fieldwork, interviewer management, survey testing and design best practices.
In his spare time Jack loves to read, play indie video games and loves music,whether that is playing the drums and guitar or listening to his favourite oldblues, jazz and classic rock n’ roll.